If you have booked a spa day or break with us, we ask that you arrive 15 - 20 minutes before your scheduled treatment time, so you can complete our consultation form and begin your relaxation experience.
60 mins treatments are 50 mins “hands-on” treatment time and 10 mins client care. 30 mins treatments are 25 mins ”hands-on“ and 5 mins client care.
The minimum age of guests is 16 years old.
Please note a 50% cancellation will be incurred for any spa treatment or spa day not cancelled within 48 hours prior to appointment. Cancellation of spa treatments or spa days within 24 hours will incur a 100% charge.
Children's splash times:
Monday to Saturday: 8am - 10am and 6pm - 8pm Sunday: 8am -9am and 5pm - 7pm