If you have booked a spa day or break with us, we ask that you arrive 15 - 20 minutes before your scheduled treatment time, so you can complete our consultation form and begin your relaxation experience.
60 mins treatments are 50 mins “hands-on” treatment time and 10 mins client care. 30 mins treatments are 25 mins ”hands-on“ and 5 mins client care.
The minimum age of guests is 16 years old.
Please note a 50% cancellation will be incurred for any spa treatment or spa day not cancelled within 48 hours prior to appointment. Cancellation of spa treatments or spa days within 24 hours will incur a 100% charge.
Please note that spa / health club facility use is only available between your check in and check out time, 3pm -11am. We apologise for any inconvenience caused but due to COVID 19 ruling and social distancing we must limit usage to allow for a safe and pleasurable experience for all. We appreciate your cooperation during these times.
Children's splash times:
Monday to Saturday: 8am - 10am and 6pm - 8pm Sunday: 8am -9am and 5pm - 7pm